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PolicyNest Insurance

Policies

Privacy Policy

How we collect, use, store and share personal data belonging to riders, dealership staff and website visitors.

Policy Nest Insurance Solutions

01Scope and the data fiduciary

Placeholder. Counsel to draft the operative clauses for this section. Must identify the legal entity acting as data fiduciary, the categories of data principal covered (riders, dealership users, website visitors, job applicants), and the territorial scope of the policy.

02Personal data we collect

Placeholder. Counsel to draft the operative clauses for this section. Must enumerate each category actually collected — contact details, vehicle and registration data, KYC documents, policy and claim records, geolocation captured during an assistance request, call recordings, and website analytics identifiers — and state whether each is provided by the data principal or obtained from a dealership, OEM or insurer.

03Why we process it, and on what basis

Placeholder. Counsel to draft the operative clauses for this section. Must map every purpose to a lawful basis under the Digital Personal Data Protection Act 2023, and separate consent-based processing from processing necessary to perform a contract or meet a regulatory obligation.

04Who we share it with

Placeholder. Counsel to draft the operative clauses for this section. Must name the categories of recipient — insurers, service-partner technicians dispatched to a request, dealerships, payment processors, cloud infrastructure providers — and state what is shared with each and why.

05How long we keep it

Placeholder. Counsel to draft the operative clauses for this section. Must state retention periods per data category, including any minimum retention required by insurance regulation, and describe what happens at the end of the period.

06Your rights

Placeholder. Counsel to draft the operative clauses for this section. Must set out access, correction, erasure, grievance redressal and consent-withdrawal rights, the mechanism for exercising each, and the response timeline.

07Security measures

Placeholder. Counsel to draft the operative clauses for this section. Must describe technical and organisational safeguards at a level that is accurate and verifiable — do not overstate.

08Grievance officer

Placeholder. Counsel to draft the operative clauses for this section. Must name the grievance officer, publish a working contact address and email, and state the acknowledgement and resolution timelines.

Questions about this document can go to policynestinsure@gmail.com.